Our experienced and highly trained service engineers can help to resolve your technical issues over the phone. For more complex issues, service visits can be arranged to troubleshoot your machine tool, minimizing downtime and inconvenience.

Every new Hwacheon machine comes with comprehensive training in operating, maintaining and programming your machine. Beyond onsite training, we will also provide your team with our user guides and resources.

Every Hwacheon machine tool has a comprehensive life-cycle maintenance programme. From regular predictive and preventive maintenance, to emergency corrective actions, our  engineers will guide you to maximising uptime for your machine.

Hwacheon’s rich experience and deep expertise in advanced CNC machine tools are rooted in R&D. Our researchers work relentlessly to provide customers with the best outcomes through user-focused technology, allowing you to benefit from the latest innovations.

To ensure optimum uptime for your CNC turning or milling machines, Hwacheon provides ongoing support for common wear & tear and critical spare parts. With distributors across the region, we will ship these parts speedily from your nearest Hwacheon local office or ex-factory from Korea .