Sales & Services
Hwacheon’s 8-Point Sales & Service Advantage
As a Hwacheon customer, your company will benefit from our comprehensive suite of machine tool pre-sales, after-sales, technical service and spare parts support. This ensures the smooth and efficient running of your production line, and improves machine uptime.
Before you consider a Hwacheon machine tool, our sales or product specialists will make an appointment with you. This helps us to understand your machining needs and recommend the best machining system to optimize your production—from CNC turning and milling centers to smart machines.
Designed and precision manufactured to rigorous standards of quality, Hwacheon machine tools have one of the best durability and lifespan in the industry. To give you greater peace of mind, our machines come with one year of onsite warranty with the option for extended warranty.
Our experienced and highly trained service engineers can help to resolve your technical issues over the phone. For more complex issues, service visits can be arranged to troubleshoot your machine tool, minimizing downtime and inconvenience.
Our suite of intelligent proprietary machining software are constantly upgraded by our research engineers. This allows you to continually benefit from advances in automation, software development and intelligent control.
User Training And Education
Every new Hwacheon machine comes with comprehensive training in operating, maintaining and programming your machine. Beyond onsite training, we will also provide your team with our user guides and resources.
Every Hwacheon machine tool has a comprehensive life-cycle maintenance programme. From regular predictive and preventive maintenance, to emergency corrective actions, our engineers will guide you to maximising uptime for your machine.
Hwacheon’s rich experience and deep expertise in advanced CNC machine tools are rooted in R&D. Our researchers work relentlessly to provide customers with the best outcomes through user-focused technology, allowing you to benefit from the latest innovations.
To ensure optimum uptime for your CNC turning or milling machines, Hwacheon provides ongoing support for common wear & tear and critical spare parts. With distributors across the region, we will ship these parts speedily from your nearest Hwacheon local office or ex-factory from Korea .
To provide you with access to local sales, technical and service support, Hwacheon has appointed a selected group of partners. All our distributors must have sales and service professionals who are regularly trained to assist you with any questions you may have on Hwacheon machine tools.
Applied Machinery Australia Pty Ltd
Hwacheon Machine Tools India
AMT Global Solutions
AXYZ Machine Tool
Galaxy Consultancy Pvt Ltd
Stallion Machine Tools Pvt Ltd
Diamond Technology C.N.C. Machines Ltd
Herroz Sdn Bhd
Maxeffect Resources Sdn Bhd
MQ Tooling Ltd
Middle East Machines & Automation LLC
Edman Machtools Inc
Al Kamal Technical CNC Services Est
WD Hearn Machine Tools
Hwacheon Thailand HSM Machinery Co., Ltd.
United Arab Emirates
Euro Gulf Machines & Tools Tr
Hwacheon Machine Tools Vietnam